Financial Services
Trust Seminar
Building Trust for Consumers. Building Trust for Firms. Building Trust across the Sector.
8th May 2025
Leonardo Royal Hotel London City,
8-14 Cooper's Row, London EC3N 2BQ
Delivered in Consultation with
In Partnership with
Booking Open
Early Bird Member Rate £195 | Non-Member Rate £975
This May, the Collaboration Network will host the Financial Services Trust Seminar in London, a full day in-person event dedicated to Financial Services and the theme of trust. Building trust for consumers. trust for firms, trust across the sector.
This event is the outcome of a consultation with both the Financial Conduct Authority and the Financial Ombudsman Service. Through this event, we hope to build greater trust and confidence within the financial services sector between firms, the regulator and the ombudsman.
On the day, delegates will hear from the FCA on key insights and reporting, we will have fireside conversations, keynote talks, industry case studies, and plenty of networking opportunities with industry peers.
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Full hospitality will be included throughout the day and is included within the ticket price.
FAQS
Below you can find out more about the Financial Services Trust Seminar with our FAQs section.
What's the purpose of the
Trust Seminar?
The purpose of this event is to unite the Financial Services sector to help improve trust; trust between firms and the regulator, and ombudsman. Trust within firms. And crucially, trust between firms and their customers. ‘We’re all in this together’, and this event aims to foster the spirit of collaboration to help bring about a shift in industry-wide trust, which will ultimately benefit everyone.
What's on the agenda?
The agenda will feature a range of speaking sessions, including industry case studies, keynote talks, a fireside conversation, and a panel discussion. There will also be an exhibitor’s area, professional speed dating, networking opportunities, and full hospitality.
What is the background of the Trust Seminar?
Since 2020, the Collaboration Network has operated special focus groups within Financial Services, where we have worked closely with the FCA and the FOS. Through consultation, we identified the opportunity to deliver an in-person event with the aim to bring the sector together to collectively improve trust for all.
Where is it taking place?
The Financial Services Trust Seminar will be hosted at the Leonardo Royal Hotel London City, which is easily accessible only seconds away from Tower Hill tube station. Leonardo Royal Hotel London City, 8-14 Cooper's Row, London EC3N 2BQ
Who will be in attendance?
Alongside representatives from the FCA and the FOS, this event will host leaders from across financial services, as well as key industry figures and influencers. This event will provide a platform to engage with industry peers in a safe and trusted environment.
How much is it, and how many can attend?
The Trust Seminar is discounted for Members of Collaboration Network, with an Early Bird rate available of £195 + VAT until 1st Mach 2025. Thereafter it will rise to £250 + VAT. The Non-Member rate is £975 + VAT. Group discounts are available, buy 4 tickets and get the 5th free. Tickets can be purchased online or by requesting an invoice. Email info@collaborationnetwork.co.uk.
The Venue
Financial Services Trust Seminar
8th May 2025
Leonardo Royal Hotel London City,
​8-14 Cooper's Row, London EC3N 2BQ
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Arrivals & Registration: 08.45 - 09.30
Programme: 09.30 - 17.00
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How to Book?
This Trust Seminar is open for both Members and Non-Members of the Collaboration Network to book their places
Members
* Members of the Collaboration Network are entitled to Member an Early Bird rate of £195 + VAT per person, rising to £250 + VAT from 1st March 2025. If you would like to book for 5 or more people, contact us directly to benefit from a group discount.
Non-Members
Non-Members of the Collaboration Network are able to book a place at the Financial Services Trust Seminar for a rate of £975 + VAT per person. This cost includes the full day's agenda, lunch & hospitality and networking. If you would like to enquire about becoming a Member ahead of the Trust Seminar to take advantage of the reduced delegate fee, get in touch.
* All prices shown are not inclusive of VAT. Tickets can be re-assigned or transferred should the situation be required. No refunds on tickets will be issued. Our conferences have capped capacity, and as such, membership will not guarantee a place once capacity has been reached. Tickets will be allocated on a first-come basis. Group booking can benefit from a special rate which is available upon request. The agenda for the event is subject to change, and speakers may be replaced owing to factors beyond our control.
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